As the Chief Operating Officer, Ravi heads Product, Operations, Sales, Marketing, Business Development and Support for GupShup. Under his leadership GupShup has grown to become the leading Cloud Messaging Platform that is being used by over 36,000 businesses to build conversational experiences and better engage with their consumers.
Amit heads the Finance, Legal & Secretarial Function at Gupshup. He brings with him around 16 years of rich work experience in the fields of Corporate Finance, Business Planning & Strategy, Capital Markets, Compliance & Financial Controls, Accounting, and Audit functions.
Gaurav brings over two decades of product experience leading iconic products used by millions of users at companies such as Adobe, Twitter, Electronic Arts and Zynga. Most recently, Gaurav was Sr Director of product management with the Creative Cloud group at Adobe, where he was responsible for driving experience and engagement for Adobe’s diverse cloud offerings used by tens of millions of creatives globally.
Dr. Mumick is a visionary technocrat with over two decades of experience in mobile technologies. He has authored over 40 technical papers and over 50 issued patents. He has worked at IBM and AT&T Bell Labs; and is a serial entrepreneur who has founded and led Savera Systems, Kirusa, and Dotgo that revolutionized the industry through innovations in billing, voice messaging, and RCS domains
Surinder brings 30 successful years of experience in technical leadership and management roles in translating entrepreneurial vision into reality and has been the driving force behind flagship offerings of Savera, Kirusa, and Dotgo. Currently, he is working with industry leading organizations to define RCS Business Messaging framework and standards.
A recipient of numerous awards and recognitions such as 'CFO of the Year Award' by the New Jersey Technology Council and Top 25 Leading NJ Women Entrepreneur by NJ Monthly among several others, Baldeep is an accomplished finance professional with mastery in transformative initiatives such as M&A, strategic planning, improving profitability and private placements.
Nirmesh is a technologist seeking to apply expertise in high-performance systems to solving difficult real-life problems. Coding is his first love though his quest to make successful products out of ideas have made him do customer support, market research, work with bureaucrats and everything in between.
Vishnu has over 2 decade plus of experience in the IT industry with expertise in Global IT Infrastructure, Cloud Engineering, Enterprise Application and Digital transformation. Prior to Gupshup, he has held several IT leadership positions at organisations like Arisglobal, TiVo, Oracle and VMWare
Srinivas has over 2 decades of experience in running marketing for high-growth technology companies and managing corporate marketing, product marketing and demand generation. Prior to Gupshup, he held marketing leadership positions with Qubole, Pluralsight, Mobileum and Tejas Networks
Ninad, who heads Enterprise Sales Team, has over 21yrs of leadership experience in effectively managing large teams across enterprise & retail Sales, Business Development & Strategic Alliance with reputed companies viz. Mswipe, FreeCharge, Times Internet Ltd, Rediff.com. He has been a successful entrepreneur with his own venture exit quite recently viz. Shopxie.
Manoj has more than two decades of rich and engaging experience in the software industry, with demonstrated excellence in Enterprise Application Consulting, Strategic Program Management, Services Delivery, Customer Success and Customer Advocacy. Prior to joining Gupshup, he held varied senior leadership positions with UiPath, Siemens Industry SW and SAP Labs
Sudesh heads Corporate Development, Strategy & Investor Relations functions at Gupshup. He brings with him over a decade of rich technology investment banking experience at leading investment banks including Evercore and Deutsche Bank. Sudesh has advised on $50bn+ worth of M&A advisory and capital markets transactions for technlogy clients including Facebook, HP, Oracle, Palo Alto Networks and ServiceNow. Prior to joining Gupshup, Sudesh was a Managing Director at Evercore advising clients in the enterprise software and cybersecurity sectors.
Sandeep, who heads Global Business Development, has extensive enterprise sales experience developing new markets and partnerships. His career of 25 years spans large technology giants like IBM, TCS and Accenture as well as startups like Icertis. Over the last 5 years he has worked with established startups to grow their sales multifold by tapping new opportunities, alliances, and product fitment.
In his career spanning two decades, Barinder has served organizations such as Lucent Technologies and AT&T architecting several business applications deployed globally across companies. He holds unparalleled expertise in maintaining efficient team structure and performance to maximize client engagement and strategize future growth.
Added below language support for WhatsApp,
Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.
New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.
API.ai tool is now available for developing your NLP/AI bot.
Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.
New channels added for publishing bots- Smooch.io and your website as a web widget.
Now you can access our services including the bot builder tool using your Facebook login credentials.
Now you can delete the dummy bots created for testing from the My Bots Dashboard.
You can now access Bot specific data from your Dashboard itself.
Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.
We are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).
Following is the list of parameters.
However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.
You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to devsupport@gupshup.io