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Acquire, Engage and Retain customers using Gupshup's Smart Messaging platform for all your business messaging needs
Start for Free Talk to Sales
messages per month
messages & counting
business & growing
Easily configurable APIs to seamlessly integrate SMS, Data and Voice messaging into your business flow
Supports horizontal scaling with proven ability to scale up to 10000 TPS steady traffic and potentially unlimited peak traffic at short notice
Gupshup is ISO 27001 certified and GDPR compliant company that supports SSL Encryption technique TLS 1.2 256 bit AES.
Offers one of the lowest latency and superior quality of service within the industry
Provides global reach with a network of international operators across over 225+ countries for enhanced customer service
Strengthens reliability with 100% component and hardware redundancy and latency based component failover mechanism
Optimized message delivery across channels and carriers with built-in Auto Intelligent Routing.
Deliver rich personalized content to every customer as per individual and regional preferences with auto-translate template messages.
Enable conversational workflows to drive customer engagement and loyalty by sending and receiving rich media like images, videos, geo-location and documents.
Capture and manage customer's opt-in preferences, content preferences & channel preferences to deliver meaningful customer experiences.
Help enterprises engage across channels worldwide with direct carrier connections.
A single API to access every communication channel your customers use.
24/7 support for you and your team built for international laws and regulations.
Added below language support for WhatsApp,
You can now publish your bots on WhatsApp. All you need is a verified WhatsApp for Business account
Twilio IP Messaging
Microsoft Teams
JIO
Google Home
Bot developers for Line: With the release of Line Messaging API, all BOT API Trial Accounts are scheduled to be deleted. Please republish your bot according to new Line implementation, mentioned under Publish tab in My Bots section.
New tool for non-developers- Our Flow Bot Builder helps users create their bot messaging flow with a graphical editor.
API.ai tool is now available for developing your NLP/AI bot.
Gupshup Enterprise APIs (SMS,Voice and Email) are now available directly in the APIs section.
New channels added for publishing bots- Smooch.io and your website as a web widget.
Now you can access our services including the bot builder tool using your Facebook login credentials.
Now you can delete the dummy bots created for testing from the My Bots Dashboard.
You can now access Bot specific data from your Dashboard itself.
Introducing a hassle free bot development experience for users to instantly create bots using our pre-defined restaurant templates. Check out our blog to know more.
Teamchat
Cisco Spark
SkypeWe are removing few redundant parameters, that were being sent when a callback happens to your bot (i.e. inbound message comes to your bot).
Following is the list of parameters.
However, we will continue to send following parameters. If you are using any of the deprecated parameters, we request you to use these alternatives.
You are requested to make a note of this and do the necessary changes immediately to your bot code to keep it working. Should you need any help, please feel free to send an email to devsupport@gupshup.io
Multi-channel Auto Routing
Auto Template Management
Rich conversational messaging
User preference management